Are you making the most of your guest data to offer a seamless user booking journey and support online and offline sales?

Are you making the most of your guest data to offer a seamless user booking journey and support online and offline sales?

02 February 2021Kirsty Beasley

Do you fully understand your guest data? Are you reliant on managing multiple disconnected spreadsheets, platforms and systems at each stage of the user journey? Are your guest communications uninspiring and not getting results?

With Profitroom Booking Engine 360 you can make the most of your guest data and create engaging marketing campaigns to encourage guest loyalty and repeat bookings. Designed exclusively for leisure hotels and resorts, Profitroom Booking Engine 360 is a conversion-led integrated online booking engine, guest messaging and offline quoting and sales platform, with PMS integration.

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What are the Benefits?

Offers & sales

  • Ease of use – configuring a stay proposal for a phone or email enquiry has never been easier.
  • No overbooking – a single platform for both online and offline bookings/quotes.
  • No overselling – limited packages cannot be offered outside of applied restrictions.
  • Easier upselling – add extras, unique discount codes, experiences or vouchers to stays with a single click.
  • Automated follow ups – getting the potential guest back into the booking cycle after receiving a quote.

Guest Communication

  • Advanced database segmentation – allows fast and easy creation of automated and manual tailoring content to your guests preferences and synchronisation with active offers and packages.
  • Now, your newsletters, campaigns, and promotional activities can visually represent your direct channel and stand out. 
  • Inspiring pre and post stay email templates are built through experience with high conversion in mind.

Personalised and automated guest relationship management

  • No More Missed Opportunities with a segmented guest database with historical trends at your fingertips.
  • Optimised campaign reporting accurately measuring conversion.
  • Automated and unique loyalty with single use promo code incentives.

GDPR Marketing consent collection

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  • Fully GDPR compliant – designed with hoteliers in mind, so you don’t need to worry about consents, our system will manage this for you.
  • Automated consent preferencing – can automatically collect marketing consents from people booking in your facility, both directly and through OTA.
  • Automated synchronisation with booking system – supports your online and offline sales.

Want to learn how we can help convert more bookings and enhance your guest experience?

Book a free demo
And get to know Profitroom’s award-winning solutions!
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