Marketing Automation - mobile

Reply, Remind, Regain

Attract and retain your guests effectively and effortlessly with our fully integrated email marketing platform. Our Marketing Automation tool covers the entire guest journey, from the first enquiry email, to regular updates on the booking, allowing the guest to take control over any reservation modifications or selecting additional services. With fully automated seasonal campaigns, you will build brand loyalty and regain satisfied guests.

Marketing Automation - AI copywriter-2

Automate Emails

  • Automated communication with guests - Set up automated responses, confirmation emails, and personalized messages to enhance your guest experience while saving you time and effort.
  • Triggered messages - Turn on specific triggers based on customer behavior or actions and deliver personalized messages that engage and convert.
  • AI-powered email creation - Harness the power of artificial intelligence to create compelling and personalized emails in minutes, not hours.
  • Ready-to-use seasonal campaigns - Access a library of professionally crafted email campaigns tailored to specific seasons, holidays, or events. Save time and resources, ensuring your email marketing is always timely and impactful.
Marketing Automation - guest database on tablet

Unleash the Power of Your Guest Database

  • Automated database segmentation - Group your contacts based on specific criteria such as demographics, behavior, or preferences, enabling targeted and personalized communication.
  • Fully integrated with Profitroom Suite - Synchronize data from all your channels and minimize errors to provide smooth customer service.
  • Intuitive guest database management - Keep track of guest information, preferences, and booking history, enabling personalized communication and delivering exceptional guest experiences.
  • E-mail capturing mechanisms - Capture valuable email addresses (including from OTAs) to expand your email subscriber base, grow your audience, and fuel your marketing campaigns.
  • GDPR & POPIA compliant - Ensure compliance with data protection regulations and adhere to world standards, safeguarding customer privacy and building trust with your audience.

Success stories

The Robert Parker Collection boosts bookings

  • 20%
    Increase in direct bookings
  • 2200
    GDPR compliant prospective guest emails

How St Michael’s Resort is simplifying hotel reservations

  • 42%
    Bookings are packages

Port Lympne Hotel & Reserve

  • 99%
    Occupancy rate
  • 66%
    Bookings through the website
Dalhousie Castle
St. Michael's Resort
Port Lympne

Solutions Completing Marketing Automation

Recommended Complementary Products

Our comprehensive suite of marketing tools and services is completed with a portfolio of products designed to support the guest and the hotelier throughout the entire guest journey. We offer a highly converting booking engine seamlessly integrated with award-winning websites, a channel manager and reception engine, stay personalization mechanisms, as well as automated messaging mechanisms. Check our other products and don't miss the opportunity to use the full potential of the Profitroom Suite.