Simply more bookings.

We maximise hoteliers’ profits by supplying them with innovative technologies accompanied by comprehensive services that streamline sales processes and increase revenue.

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Our offer

Software and services should complement each other. This is why we don’t specialise only in one or the other. We are experts of increasing hoteliers’ profits. Find out what we can do for you.


We operate globally

Our mission is to help hoteliers globally. With over 3000 hotels worldwide we can honestly say that there are no borders that cannot be crossed. 

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Your knowledge provider

Software, services and knowledge- you can count on us at all times. We share our expertise in increasing hotel profits via training, development, meetings and conferences. Our experts can be approached directly too!


Current trends

Everchanging trends are what makes us define our actions. Find out more about what the future will bring to the hospitality business while we help you get ready for it.

Hotel trends
Hotel 2020
Hotel Marketing
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Innovative and comprehensive solutions

Mobile friendly
50% of your guests actively use smart devices for bookings. We make sure they do it conveniently.
All you need to use our tools is internet access and a smart device. We take care of the rest for you.
Expertise included
Our expertise comes from vast experience within hospitality industry. We are not just developers.
Supported 24/7
Your hotel operates 24/7 and so are we. No matter if it’s day or night - you’re never left without our support.
Fully secure and compliant
Your guests data is a treasure for you and for them. We keep it as secure as if it was our own.
Optimised for hospitality
We make the technology work for you and never the other way around. Everything is designed for hoteliers.
Jessica Riggs

Port Lympne Hotel & Reserve

“We love the user experience this booking engine gives our guests and since moving to Profitroom we have seen a large increase in online bookings via our website. The support we receive; from setting up new offers and room types to quick calls for guidance and best practice is fantastic – I would 100% recommend Profitroom.”

port lympne
Daniel Ayres

Adnams Group

“There are a plethora of companies offering to support hotels in increasing their direct reservation traffic out there, however, there are none quite like Journey. From the sales process to onboarding and beyond, Journey have demonstrated their deep understanding of our business and the challenges that competing with OTAs brings. A group of highly talented individuals who focused on immersing themselves as a trusted partner and an extension of our in house teams, our Journey [Journey is Profitroom’s partner] contacts feel more like colleagues than suppliers. Their expertise is exceptional and their level of support has served our business extremely well. We know that through a continued partnership with Journey, our revenue will continue to grow year on year.”

Adnams testimonials
Luke Pascoe

Penventon Park Hotel

“Since the transition to Profitroom, we are extremely delighted with the results and the increase in direct bookings which currently outweigh bookings from third parties. The dedicated support team are on hand to help with any issues around the clock which we’re very grateful for! We strongly recommend Profitroom to other hotels or businesses in the hospitality industry and we look forward to developing our relationship”.

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Sharon Kinsella

Luxury Lodges

“We can’t recommend Profitroom highly enough. Easy to implement and easy to manage, they have taken the complexity out of managing our online bookings. Profitroom are more than willing to take help and assist in all situations. A great team to have working for you!”.

Luxury Lodges testimonials
James Parker

Tregenna Castle Resort

“Thank you for your email. We do indeed use Journey for all of our marketing needs and have done so for the last 7 years. In this time, we have seen Journey grow and adapt to consistently deliver our marketing needs. We are extremely confident in their ability to continue to deliver a fantastic service with a brilliant ROI. In January alone this year we have seen a 2,351% return on digital marketing (brand) spend vs conversion and our online bookings have doubled year on year for our self-catering properties since we moved to Journey’s booking engine”.

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Veit Zepp

Schloss Hotel Dresden - Pillnitz

“Our website conversion rates and direct bookings have gone up! The website administration is as simple as it gets, allowing us to open new offerings and put them directly online very fast. We can also directly control price changes and adjustments. Thanks to all this, our online booking figures have gone up exactly 100% in a single year only! That’s great news for us.”

Tomasz Rybaczek,

Artis Loft Hotel

“The cooperation with Profitroom has resulted in the creation of a very modern and sales-oriented website. The Upper BE system, in comparison to the predecessor, has significantly raised the conversion rate and streamlined our work. With the proven solutions provided by Profitroom, we can unleash our potential and effectively encourage to use our services. I recommend Profitroom as a reliable and committed Partner.”

Katarzyna Ścisłowicz-Opalska

Nosalowy Dwór

“We have been working with Profitroom for many years now, therefore we have entrusted them with designing our new website. It was a difficult project to carry out as the specific features of our resort required individual approach and full commitment form Profitroom’s team to fully grasp the character of the resort. The aim of the project was facilitating and simplifying the booking process and improving sales, especially via mobile devices by applying emerging new trends, easy and intuitive site navigation and layout clarity.”

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Interesting reading
Hotel Grand Ferdinand interview
How to get the yearly number of direct bookings in a month?
Only two months elapsed from the first meeting to the implementation of all solutions (Profitroom Booking Engine, Profitroom CRM, website or Profitroom Channel Manager). In January, we decided to leave the network, and we wanted to act as soon as possible.
Read more
penventon 2
Penventon Park Hotel increase online direct bookings by 158%
In just 10 months of being live with Profitroom Booking Engine, Penventon have seen a 158% growth in direct bookings. With Profitroom’s high level of customisation, we successfully integrated a new booking engine that feels like an extension of Penventon’s website.
Read more
Port lympne blog en
Port Lympne Hotel & Reserve achieves conversion rate of 12.94% – find out how they did it
Four months in, Port Lympne’s dropout rate is now way below average and their conversion rate has hit 13%. They’ve also seen a dramatic decrease in their OTA reliance which is now just 4%, saving them thousands in commission.
Read more
Wernigerode hotels, castle and websites like in a fairytale – true story
After a long search for a company that could prepare a new website for us, we finally found Profitroom. And we couldn’t be more happy with their services! Our expectations were fully met in the design they delivered.
Read more
We win prestigious awards
HotelTechAwards - Websites
Hotel Tech Awards - Websites
HotelTechAwards CRM
Hotel Tech Awards - CRM & E-mail marketing
Creative Awards
The Gold Medal of
Poznań International Fair
Davey Awards
Summit Creative
Davey Awards
W3 Awards