Here we come! Profitroom are going on tour and our team will be hitting the road, equipping you with the best hospitality booking technology, talking through the latest trends and highlighting ways you can increase your revenue.
We'll be in Knysna on Friday 12 August at Blend Restaurant.
Nestling in the trees on the way to the famous Knysna Heads, Blend has a country feeling, serving a variety of delicious food, excellent wines and above all a great vibe.
Join us along the way for a morning of connection and hear from our fantastic speakers:
Samantha Williams, specialist in direct bookings revenue.
Michael Puffett, leader in strategic thinking, business growth and innovation.
Aneli Gerber, COO Mossel Bay Tourism
|Welcome drinks as guests arrive
|Event begins: welcome and introductions
|Michael Puffett: The agony and ecstasy of post-Covid hospitality.
|Tea break and snacks
|Samantha Williams. From lookers to bookers: How leisure hotels and resorts can convert more web traffic.
|Q&A: Direct bookings
|Tea break and snacks
|Aneli Gerber: Tourism in the Garden Route, the good, the bad, the hilarious, and the ugly.
Samantha Williams is an award winning revenue specialist and currently holds the senior management position of Commercial Director at Profitroom. Before joining Profitroom she worked as a senior revenue and product manager working with a mixed portfolio of over 75 hotels and prior to this held sales and marketing manager positions for leisure resorts and hotels in the UK. Highly respected and with a strong background in hospitality, revenue management and leadership she has worked across numerous hotel marketing and management disciplines and is able to relate to the challenges that hoteliers face.
She is passionate about helping hoteliers maximise and grow their revenue and is an advocate for personalised, automated processes and integrated systems that help to make the sales process easy for employees and more engaging for guests. At Profitroom Samantha leads on the strategic and operational activities to deliver transformative, tangible results for leisure hotels and resorts in the UK, Europe and beyond.
For over 20 years, Michael has been developing and training leaders and entrepreneurs around the world. Having resided in the UK for 16 years and presented leadership training in over 25 countries, he has a wealth of international experience and practical know how.
Working with government departments, businesses, corporates, NPO's as well as sports teams to build leaders, strengthen companies, envision and inspire.
Michael is an adventurer at heart, together with a small overland team he has driven in a 4x4 from London, UK to Cape Town in South Africa, climbed Kilimanjaro and visited 66 countries.
Aneli is the Chief of Tourism Operations for Mossel Bay, where she creates, develops, and leads marketing campaigns to promote the greater Mossel Bay area as well as establish it as a contending brand within the Garden Route and South African tourism offer.
Aneli has extended experience within the hospitality, lodges, and events arena, drawing on her hands-on experience to guide and facilitate change within an industry that became part of her being from a young age. Hoteliers are born, never bred, and with her remarkable skill set and painful attention to detail she has conquered an industry often dominated by males while softening the blow with her charm and wit.