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    Products

    Delight your guests at every stage of their journey: from initial inspiration and seamless booking to exceptional satisfaction before and during their stay, complemented by engaging guest retention.

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    A comprehensive suite of hospitality tools and services, covering the entire guest journey, designed to boost your direct share, enhance guest satisfaction and strengthen your brand.

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    All-in-one online guest acquisition:

    AI Agent

    A 24/7 smart customer assistant powered by AI.

    Paid Advertising for Hotels

    Data-driven advertising for precise guest acquisition and boosted direct bookings.

    Websites for Hotels

    The ultimate choice for high-converting hotel websites.

    SEO for Hotels

    Boost your hotel's online visibility and secure top positions in search engine results to attract highly relevant traffic to your website.

    All-in-one online guest acquisition:

    Booking Engine 360

    Boosts direct bookings for leisure hotels.

    Personalised Offers

    Create offers with upsells and payments.

    Channel Manager

    Channel control and dynamic pricing.

    Integrations

    1000+ integrations for guest management.

    Corporate Connect

    Corporate Connect

    Boost bookings with our Booking Engine.

    All-in-one online guest acquisition:

    Vouchers

    Promote your brand and boost bookings with services or vouchers over refunds.

    Extras

    Boost revenue and personalize stays by leveraging the booking window.

    Reservation Self-Management

    Effortlessly manage bookings, refunds, and communications, saving time while seamlessly meeting guest expectations.

    Experiences

    A streamlined way to maximise your hotel's unique experiential services.

    All-in-one online guest acquisition:

    Loyalty

    Igniting guest loyalty with instant rewards.

    CRM & Marketing Automation

    AI-driven email marketing and database growth for unmatched guest engagement.

    Smart Guest Database

    Gain insights into and leverage your guests’ data to build lasting relationships and drive repeat bookings.

    Resources

    Everything from industry trends and hotelier interviews to product releases and events

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    Insight, ideas and inspiration to help you supercharge bookings.

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    Learn how they have supercharged their direct bookings and transformed their operations with a little help from the Profitroom platform.

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    Come and meet us in person. Whether it is at a trade show, an exhibition, a private event or a networking evening, we cannot wait to see you.

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    Discover hotel tech trends, strategies, and best practices through expert-led sessions tailored for hoteliers and property managers

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    In-depth guides on maximizing hotel efficiency, boosting bookings, and leveraging all-in-one tech solutions

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    Our company

    The award-winning Profitroom platform is more than just the highest converting booking engine on the market - it's a powerful marketing automation tool, advanced channel manager and website builder all in one

    The award-winning guest-centric 360° booking platform boosts the direct booking performance of over 3,500 outstanding hotels and resorts worldwide, while strengthening guest loyalty and retention with truly unique stay experience personalisation.

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    By being the #PROteam, we are a credit to ourselves, but also to other people we work with - our colleagues at Profitroom and our partners

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    We know that finding meaningful and rewarding job can be a long journey. Our goal is to make that process as easy as possible for you, and to create a work environment that's satisfying - one where you'll look forward coming to every day.

    Important: We only recruit through official channels. Learn how to identify scams

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    Partners

    Collaborate with us to revolutionize hotel technology, drive innovation, and deliver seamless solutions for the hospitality industry.

    Partnering with Profitroom means sharing the narrative, building a connected community, increasing exposure (…and revenue!) worldwide.

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    Join our marketplace to expand your reach, integrate seamlessly with hotels, and drive mutual success in hospitality.

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Ewaa Hotels

Empowering a New Era of Digital Innovation for Multi-Brand Hospitality. 

From First Steps to Lasting Success - The Profitroom Partnership 

Tailored Booking Journeys Across Diverse Brands 

Stronger Alignment and Growth in Direct Performance

Structured, Strategic and Hassle-Free Onboarding

Dedicated Partnership with Long-Term Scalability

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How have we helped Ewaa Hotels to Onboard 

Introduction

Ewaa Hotels, a leading multi-brand hospitality operator in the Kingdom of Saudi Arabia, set out on a mission to modernize its booking strategy while elevating the guest journey across its diverse portfolio. With three distinct brands and a total of 59 hotels across the Kingdom, Ewaa Hotels continues to expand its presence and enhace its offerings. With complex operations and ambitious growth plans, the brand needed more than just a booking tool - it needed a partner that could scale, adapt, and support its evolving needs. 

That’s where Profitroom came in.

Why Profitroom?

At the heart of Ewaa Hotels decision was the need for a booking engine solution capable of matching the pace and precision of its multi-branded operations. Profitroom stood out not only for its intuitive interface but olso for its deep understanding of the hospitality sector's unique challenges. 

“What truly sets Profitroom apart in their commitment to service. Their support team is responsive, knowledgeable, and genuinely invested in our success. We need more than just a tool - we needed a solution that could scale with us, adapt to our operational complexity, and elevate our guest experience. And that's exactly what we found. ” 

Dory Mouawad, Director of Operations

With a feature-rich platform and dedicated support, Profitroom offered the flexibility and expertise required to unify and optimize Ewaa Hotels direct booking strategy across multiple properties. .

Onboarding Experience

The onboarding journey with Profitroom was defined by structure, strategy, and support. Recognizing the operational complexity of managing a multi-brand portfolio, the Profitroom team provided a clearly defined roadmap, ensuring each step of the rollou was smooth and effective. 

“From the outset, Profitroom demonstrated a deep understanding of the hospitality sector and of multi-brand environments. Their team guided us through onboarding with training, communication and support that ensured our staff were confident and ready to use the system effectively.” 

Dory Mouawad, Director of Operations

This collaborative approach set a strong foundation for adoption, instilling confidence across Ewaa Hotels teams while laying the groundwork for long-term success. 

 

Be like Ewaa Hotels - Let's chat

Customer Success Experience


While the rollout has been gradual, the partnership continues to grow in strenght and impact.

⬢  Gradual Activation: Adoption is being phased across properties to ensure readiness, alignment and effective training.

⬢  Integration in Progress: Connectivity with Opera Cloud in underway, with refinements ensuring accuracy and operational synergy.

⬢  Strategic Momentum: The approach prioritizes long-term scalability, with a clear roadmap to full optimization.

Ewaa Hotels views this as more than an implementation - it's a long-term transformation. Profitroom has shown the commitment, expertise and adaptability needed to grow alonside them.

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Key Outcomes

  • Strategic Foundation for Growth
     A scalable platform that adapts to the complexity of a multi- brand portfolio.

  • Strong Operational Alignment 

    Structured onboarding and phased activation supporting staff confidence and system readiness.

  • Enhanced Guest Journey
     Intuitive, user-friendly booking engine designed to elevate direct booking experience.

  • Future-Ready Integration
     Ongoing Opera Cloud connectivity ensuring seamless operations and accurate data flows.

  • Trusted Partnership
     Dedicated support and service reinforcing confidence in long-term success.

 

Profitroom Solutions Implemented

⬢  Booking Engine 360

⬢  Channel Manager

⬢  Marketing Automation

⬢  Loyalty



Results & Impressions 

The partnership between Ewaa Hotels and Profitroom continues to build momentum, with a clear focus on sustainable, long-term growth.

“We view this as a long-term partnership, and Profitroom has shown the commitment and capability to grow with us. The foundation is in place, and momentum is building.”

Dory Mouawad, Director of Operations

 

With structured onboarding, dedicated support, and scalable solutions, Ewaa Hotels is poised to redefine its digital strategy and strenghten guest relationships across its entire portfolio.  

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Grab Hold of Success!

Here's how our hotel partners have transformed their direct bookings strategies with Profitoom.

Amarina Hotels & Resorts

Amarina Hotels & Resorts is a distinctive collection of resorts along Egypt’s Red Sea coast, blending modern hospitality with local character. By partnering with Profitroom, they enhanced their digital presence and created a seamless, guest-centric booking journey.

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amarina hotels 2

Ocean View House

Ocean View House is a stunning independent hotel that prides itself on being an oasis of peace and serenity. It is located on Cape Town's Atlantic Coast and is close to the legendary Camps Bay, with its bars, restaurants, and beautiful beaches.

98%

Abandoned Carts Were Recovered

76%

Of bookings are booked 90+ days in advance

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ocean_view_success_story

Port Lympne Hotel & Reserve

The luxurious and iconic Port Lympne is a British hotel and reserve with a conscience where you can sleep amongst wild animals in an award-winning, eco-friendly 600-acre reserve in the Kentish countryside.

66%

Direct Bookings

99%

Occupancy rate

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