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    Products

    Delight your guests at every stage of their journey: from initial inspiration and seamless booking to exceptional satisfaction before and during their stay, complemented by engaging guest retention.

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    A comprehensive suite of hospitality tools and services, covering the entire guest journey, designed to boost your direct share, enhance guest satisfaction and strengthen your brand.

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    All-in-one online guest acquisition:

    AI Agent

    A 24/7 smart customer assistant powered by AI.

    Paid Advertising for Hotels

    Data-driven advertising for precise guest acquisition and boosted direct bookings.

    Websites for Hotels

    The ultimate choice for high-converting hotel websites.

    SEO for Hotels

    Boost your hotel's online visibility and secure top positions in search engine results to attract highly relevant traffic to your website.

    All-in-one online guest acquisition:

    Booking Engine 360

    Boosts direct bookings for leisure hotels.

    Personalised Offers

    Create offers with upsells and payments.

    Channel Manager

    Channel control and dynamic pricing.

    Integrations

    1000+ integrations for guest management.

    Corporate Connect

    Corporate Connect

    Boost bookings with our Booking Engine.

    All-in-one online guest acquisition:

    Vouchers

    Promote your brand and boost bookings with services or vouchers over refunds.

    Extras

    Boost revenue and personalize stays by leveraging the booking window.

    Reservation Self-Management

    Effortlessly manage bookings, refunds, and communications, saving time while seamlessly meeting guest expectations.

    Experiences

    A streamlined way to maximise your hotel's unique experiential services.

    All-in-one online guest acquisition:

    Loyalty

    Igniting guest loyalty with instant rewards.

    CRM & Marketing Automation

    AI-driven email marketing and database growth for unmatched guest engagement.

    Smart Guest Database

    Gain insights into and leverage your guests’ data to build lasting relationships and drive repeat bookings.

    Resources

    Everything from industry trends and hotelier interviews to product releases and events

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    Insight, ideas and inspiration to help you supercharge bookings.

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    Learn how they have supercharged their direct bookings and transformed their operations with a little help from the Profitroom platform.

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    Come and meet us in person. Whether it is at a trade show, an exhibition, a private event or a networking evening, we cannot wait to see you.

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    Discover hotel tech trends, strategies, and best practices through expert-led sessions tailored for hoteliers and property managers

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    In-depth guides on maximizing hotel efficiency, boosting bookings, and leveraging all-in-one tech solutions

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    Our company

    The award-winning Profitroom platform is more than just the highest converting booking engine on the market - it's a powerful marketing automation tool, advanced channel manager and website builder all in one

    The award-winning guest-centric 360° booking platform boosts the direct booking performance of over 3,500 outstanding hotels and resorts worldwide, while strengthening guest loyalty and retention with truly unique stay experience personalisation.

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    By being the #PROteam, we are a credit to ourselves, but also to other people we work with - our colleagues at Profitroom and our partners

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    We know that finding meaningful and rewarding job can be a long journey. Our goal is to make that process as easy as possible for you, and to create a work environment that's satisfying - one where you'll look forward coming to every day.

    Important: We only recruit through official channels. Learn how to identify scams

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    Partners

    Collaborate with us to revolutionize hotel technology, drive innovation, and deliver seamless solutions for the hospitality industry.

    Partnering with Profitroom means sharing the narrative, building a connected community, increasing exposure (…and revenue!) worldwide.

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    Join our marketplace to expand your reach, integrate seamlessly with hotels, and drive mutual success in hospitality.

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AI-Driven Efficiency

At Profitroom, we’re not just keeping pace with the hospitality industry — we’re charting its future course.

The Profitroom platform is powered by AI to automate daily tasks, save time, and reduce costs. From our Booking Engine 360 to Marketing Automation and beyond, we leverage AI to simplify hotel operations, enhance guest experiences, and maximise revenue—so you can focus on what truly matters.

What is Profitroom AI Agent?

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Meet Profitroom’s AI Agent: Your hotel’s smartest new team member.

Designed to revolutionise guest interactions, booking management, and everyday operations, this intelligent assistant works 24/7 to make your hotel run smarter.

As one of the first of its kind, AI Agent is natively integrated with your Booking Engine, so it always has the latest offers, availability, and pricing at its fingertips. It guides guests with quick, personalised answers, boosts direct bookings, and keeps your revenue growing, without missing a beat.

Under the hood, it’s powered by cutting-edge large language models and natural language processing. That means real-time conversations, tailored recommendations, and smooth all language communication across all your guest channels.

Smart. Helpful. Revenue-boosting. That’s AI Agent in a nutshell.

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Key Benefits for Hotels

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Boosts website conversions

AI Agent encourages direct bookings right on the hotel's website by presenting tailored offers with direct booking links. 
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Increases guest satisfaction

Available via a website widget, WhatsApp or Messenger, the AI Agent leads a natural conversation, personalising offers and providing only relevant information in real time.
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Relieves reception

With access to all the data from your Booking Engine, your website and any documents you copy and paste, the Agent answers any question freeing up your staff's time.

How our AI Agent Stands Out 

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Stay ahead with smart technology that integrates directly in your hotel’s Suite, delivering reliable, real-time guest interactions across multiple channels.

⬢  Flawless integration with Profitroom Suite – real-time offers, instant bookings from chat, and effortless management all in one place.

⬢  Smarter with every interaction – AI continuously learns from your Booking Engine, website, and any additional copy and pasted info to deliver sharper, more accurate responses.

⬢  Only the facts, no fiction – our AI Agent provides trusted, source-based answers: no guesswork, just precision.

⬢  Anywhere your guests are – integration with Messenger and WhatsApp for effortless, multi-channel communication. 

⬢  Your all-in-one Smart Inbox – access full conversation history, AI-powered summaries, and custom FAQs, all within the Suite.

Designed for Modern Guests 

Today’s guests are different, and your service should be too.

Gen Z and millennials now dominate the travel scene, and they expect more: instant replies, real personalisation, and zero hassle. Whether they’re chatting on WhatsApp, Messenger, your website, or email, they want answers fast, 24/7, and on their terms.

With 2.95 billion WhatsApp users and 1.3 billion on Messenger, these platforms aren’t just nice-to-haves, they’re essentials.

With 73% of younger guests preferring self-service, many want to skip the human interaction altogether.

That’s where a multichannel AI Agent comes in: seamlessly handling conversations across all channels, offering helpful, human-like support, and keeping your guests happy at every touchpoint.

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Hotel Website

Sleek, tailored to hotel's brand, chat widget right on the hotel's www.

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Facebook Messenger

Leverage the world's most popular messaging platform to keep your guests informed.

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WhastApp

Let guests contact you via a dedicated WhatsApp number.

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Email Inbox

Coming soon.

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Phone Voice Communication

Coming soon.

One Smart, Powerful  Inbox

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    All conversations in one place

    See all guest interactions with AI Agent: from your website, WhatsApp, and Messenger, in one intuitive place with the Smart Inbox in Suite.

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    AI-generated summaries

    Receive smart summaries of each conversation for quick insights and effortless follow-ups.

  • Knowledge based

    To ensure the AI Agent always provides up-to-date and accurate information, the hotel can easily expand its knowledge base across several sections: the FAQs, Suggestions and Documents.

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    Handles FAQs like a pro

    Turn FAQs into instant answers. Feed your AI Agent the questions guests ask most, so it always knows exactly what to say, right when they need it.

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    Open to suggestions

    The system automatically collects guest questions the Agent couldn't answer and stores them in the "Suggestions" tab, encouraging hoteliers to update their information with what guests actually care about.

Smart Inbox
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All conversations in one place

See all guest interactions with AI Agent: from your website, WhatsApp, and Messenger, in one intuitive place with the Smart Inbox in Suite.

Conversation-summary
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AI-generated summaries

Receive smart summaries of each conversation for quick insights and effortless follow-ups.

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Knowledge based

To ensure the AI Agent always provides up-to-date and accurate information, the hotel can easily expand its knowledge base across several sections: the FAQs, Suggestions and Documents.

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Handles FAQs like a pro

Turn FAQs into instant answers. Feed your AI Agent the questions guests ask most, so it always knows exactly what to say, right when they need it.

Suggestions---EN
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Open to suggestions

The system automatically collects guest questions the Agent couldn't answer and stores them in the "Suggestions" tab, encouraging hoteliers to update their information with what guests actually care about.

Effortlessly Knowledgeable 

The AI Agent provides only accurate answers (no hallucinations) based on information retrieved from the following sources:

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Booking Engine 360

Natively integrated with your Booking Engine, AI Agent has access to all that up-to-date information (offers, availability, prices, vouchers, etc.)

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Hotel's website

AI Agent can pull all info from your website built by Profitroom, including all modules (SPA, policies, attractions, restaurant menu) or it can pull info from your own created site. 

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Documents

Copy and paste information from any of your essential docs (restaurant menus, policies, etc) to give AI Agent a complete picture. 

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FAQs

Make sure to fill out this section in Suite to provide answers to the most commonly asked questions your reception staff faces.

See how you can benefit from our solutions

Book a demo and we will contact you to talk about your expectations and pains, and to show you how Profitroom products and services can support you in reaching your goals.