We pride ourselves to pair industry-leading hotel technology with a dedicated team of passionate and highly experienced industry experts. Hotel partners working hand in hand with our Customer Success team benefit from the full potential of our solutions and service offers.
Our Customer Success team consists of over 20 hospitality experts located across three continents who deliver maximum value to our hotel partners every day with a unique approach to every single one of them.
"I am very proud of our team of highly experienced Customer Success Managers who are able to support our
clients in seven languages. All of us have a strong background in hospitality and have great access to data and
best practices. This means we can easily recommend best practices, identify strategic errors early on and offer
tailored advice in order to bring hoteliers to a maximum number of direct bookings. This is achieved through
detailed audits, optimization and training of the on-site team members" says Edyta Walczak, Chief Customer Success Officer, who was recently promoted to the role of aligning the strongly experienced Customer Success teams across all markets to the new company vision.
Want to learn more about how we can help to reach your goals? Simply get in touch with our team. We look
forward to hearing from you! 💌