Meet the Profitroom crew

Samantha has overall responsibility for the development of the UK and International teams, providing them with the tools and guidance they require to help as many accommodation providers as possible regain control of their businesses and increase their direct bookings. With extensive experience within the hospitality industry over the last 9 years specialising in, Sales, Marketing, F&B and Revenue, Samantha has the first-hand skills and knowledge to lead and inspire the Profitroom team in their quest to drive our hotel partners businesses forward.

As a UK Business Development Manager, Rachel works to identify hotels that could benefit by becoming a Profitroom hotel partner. With a strong background in revenue management across multiple hotels in the South West of England, Rachel is ideally suited to help hoteliers regain control of their hotel booking systems, providing our hotel partners with the tools to increase their direct bookings.

With more than 20 years experience in hospitality and marketing, Natalie joined Profitroom after working for a range of independent luxury hotels and big-brand hotel chains. Natalie looks forward to elevating the customers booking journey for our clients, with technology designed to increase overall profit and performance.

Marta arrived at Profitroom with over 14 years experience within the hospitality industry, 9 of which were spent as the General Manager of a London boutique hotel, giving Marta unrivalled knowledge of the needs of modern hoteliers. As International Project Manager, Marta helps clients to optimise Profitroom's tools across an array of projects, whilst building strong, lasting relationships with hoteliers both within the UK and around the world.

Tom joined Profitroom in May 2021 with a real varied history within the hospitality industry spanning almost 20 years. Over this time, Tom has seen the importance of innovative technology to a hotel, understanding how important it can be when seeking a competitive advantage. As a Customer Success Manager, Tom enables our hotel partners to get the most out of the Profitroom Suite, in addition to utilising his extensive experience, assisting hoteliers to drive direct bookings, helping reduce OTA reliance.

Having started her career in travel agencies before landing a Sales Manager role for Hilton Olympia, Natalie has since spent many years in Senior Sales and Marketing roles for both independent and chain hotels — refining a skillset that will prove indispensable when consulting with hoteliers. She will be looking to complement their property's direct booking strategy with technology designed to increase overall profit and performance.

As the marketing manager for the UK and ROW, Jane supports the UK, Nordics and South African teams. A kiwi living in the UK for the past 10 years, Jane brings to the team an impressive background within the tourism and hospitality industry. Thriving on the diversity marketing allows, Jane relishes the opportunity to shout about Profitroom across a range of mediums, worldwide. With a real focus on building our brand awareness, creating positive relationships and driving results on an international, national and regional level.